Our Story

One Future is a professional assessment, facilitation and consultancy service covering all of New South Wales locally owned and operated Since 2018

One Future is a professional assessment, facilitation and consultancy service covering all of New South Wales. We work with people throughout their life journey to create their own, one future. At the core of our service is the belief that people are experts in their own lives. Our services are designed to capture that knowledge, support people to make decisions and develop goals and outcomes that are right for them.

One Future has a team of qualified, tertiary-trained staff to respond to individual and organisational need. We offer a rapid-response service designed to support organisations in completing urgent assessments or to provide in-home supports, as well as undertaking planned assessments that may be required as part of a person’s journey to receiving appropriate services or supports.

One Future uses an ecological approach to service planning and delivery, meaning that we look holistically at a person within their environment to ensure that any assessment we complete or supports we provide are inclusive of the individual, their immediate networks and supports, the wider community, formal services, culture, history and future.

We pride ourselves in delivering quality services in a timely manner and will respond creatively to individual and organisational need to ensure that people feel supported by our team from the initial contact. With experience in both the child welfare, family and aged care sector, One Future can support people at any stage of life.

Catherine Payne - Chief Operations Officer 

"This is my Family, we created One Future as we think that every family deserves the chance to live, love, and be together. The formation of our logo was built in resemblance of my family, of triangles as these are the strongest shapes. Strong shapes make strong family relationships and everything we do at One Future is built on Family First values."

History

2018
One Future was founded in February 2018 as a boutique consultancy and assessment service. Recognizing a gap in the market for rapid and quality assessment services despite the existence of early intervention, child protection, and out-of-home care services, the founders established the company.


2019
This year marked significant developments: One Future hired its first Aboriginal Consultant and established its Cultural Services Department. Additionally, the company was approved as a provider through the Casework Support Scheme (CSS), enabling it to offer supervised contact, transport, mentoring, and daytime respite for children and young people in out-of-home care.


2020
One Future became an approved provider of Family Group Conferencing (FGC), promoting respectful and strength-based engagement in planning to meet the best interests of children and young people.


2021
The company experienced substantial growth: services doubled in size, becoming the largest provider of Family Group Conferences for the Department of Communities and Justice (DCJ) and Out-of-Home Care (OOHC) in the Northern Rivers, completing over 200 FGCs. Assessment services saw a 200% growth.


2022
Staff numbers grew to six, including three Aboriginal Assessors and three Senior Consultants. One Future completed its 600th assessment for both OOHC and DCJ and conducted over 450 FGCs.


2023
The team expanded to 10 staff members, including Aboriginal Assessors and Senior Consultants. The company continued to see substantial growth, completing numerous assessments for OOHC and DCJ and conducting a significant number of FGCs, highlighting strong commitment and service expansion.


2024
One Future has become the largest independent assessment service in Northern NSW and has expanded its operations to include new staff in Sydney. This expansion marks a significant milestone, allowing us to extend our reach and impact, further solidifying our leadership in the sector.

Our Values 

We have integrity; We act with honesty and show respect in all of our actions. We do the right thing in a respectful way and role-model this for our families we work with.

We act with courage; We stand up for what we believe in. We strive to make good choices and do the right thing, even when it is difficult or involves taking a risk. We support our families to do the same.

We persevere; We don’t give up. We dedicate time, energy and effort despite the challenges that may arise. We believe that perseverance can lead us to success in life and teach us many life lessons along the way.

We live with purpose; Having purpose guides our decision-making, influences behaviours and offers a sense of direction to our lives. Our purpose is to support families to stay together, be connected, strong and safe.

Services

Assessments 

We can offer highly skilled independent assessors to complete Relative Kinship Carer Assessments as well as Relative Kinship Carer reviews.       

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Facilitation

Inclusive and restorative approach to decision making. It involves family members coming together to make significant decisions and develop a plans.

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Cultural Supports 

One Future acknowledges and values the importance that connection to culture, family, community and country has in the lives of Aboriginal and Torres Strait Islander peoples.

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Training

We deliver a variety of parent education and carer training courses and can build, design and run training to meet an agency's needs. 


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Servicing all of NSW

We are the largest professional independent assessment service in Northern NSW operating since 2018. We offer our services across the entire state of NSW and interstate when needed.

Refer To One Future

Contact Us

Office Contact Details 

Wharf St, Tweed Heads NSW 2485, Australia

Email: info@onefuture.com.au

Phone: 02 6678 2181

PO Box 634, Banora Point, 2486


Working Hours

Weekdays: 9am to 4pm


Service Area 

One Future is proud to offer its services to all of NSW Through our remote assessment service. We have large coverage of Northern NSW area from Tweed Heads, Byron Bay, Ballina, Lismore, Murwillumbah, Bangalow, Mullumbimby, Lennox, Head, Casino, Grafton, Kingscliff, Yamba, Alstonville, Brunswick Heads, Pottsville, Evans Head, Ocean Shores, Kyogle. Iluka, Maclean, Woolgoolga, Corindi Beach and Coffs Harbour. But we travel on request to any other part of NSW and interstate. We are committed to providing the highest quality assessment and facilitation services to meet your needs. Our team of qualified professionals has extensive experience working with clients from all over New South Wales and we understand the unique challenges and opportunities that come with providing services in different regions. Whether you're looking for a Independant Kinship care assessor or Independant Foster care assessor or Cultural Supports services or Family Group Conferencing Facilitator. We believe that everyone deserves access to the resources and support they need to thrive, regardless of where they live, and we are committed to delivering services that are responsive, compassionate, and effective.